A Guide to Picking the Ideal Business IP Telephony System There are a dozen of options for you in 2017 if you’re looking for the best IP telephony in Abu Dhabi. However, not every “best” IP telephone system is appropriate for your business, so you have to consider your specific communication requirements, required features, and even budget before making your final selection. Read on for tips that are helpful to consider prior to selecting your PBX phone system for business communications: Number of Staff
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The number of people that will be using your office telephone system has a bearing on your final choice. Every PBX phone type and system has a minimum and maximum number of users allowed. You may encounter one system that provides a number of plans within the supported range of users, for instance one to five employees or up to 100 employees. You’ll also find other large systems that allow for thousands of personnel.
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Important Features On top of the essential features that every IP telephone equipment has by default, there are numerous other capabilities crucial to enterprise applications that differ from brand to brand. It is these added capabilities that make sense to look at when looking for a good office telephone system. A good example is the custom auto receptionist functions which comes to the rescue when you want to accommodate a high volume of inward bound calls without straining your support staff or failing to attend to your callers. You may also like the ability to screen calls, allowing support staff to act on inward bound calls based on caller identities. Transcription of voicemail to email, call routing, on hold music, and video/voice conferencing are also essential capabilities. Ease of Use When you’re not ready to invest in permanent technical staff as well as employee training for the set up, handling, and maintenance of sophisticated PBX equipment for your office telephone, you may prefer a hosted system that poses an easy learning curve for your staff. You can assess the simplicity of any IP PBX system from different angles, for example, is it easy to set it up via an online portal to address your business communication needs? Is it possible to customize the system to suit the manner of your business communications, both internally as well as externally? System Costs There are buying, utilization, and maintenance costs for any IP telephone system, so take your budget into account. In case you’re having the equipment onsite, meaning that you’ll not only own but also maintain it, expect higher costs. On the other hand, a system that’s hosted by your IP PBX provider won’t require you to incur purchase or maintenance costs. Certainly, IP telephony Abu Dhabi enterprises depend on today will bring efficiencies in your business communications.